Want to know how HealthifyMe failed me?

I thought that a health app (HealthifyMe) could replace a real-life trainer and help me shed my weight from the comfort of my home. But, I was wrong.

Want to know how HealthifyMe failed me?
Photo by Alexander Sinn / Unsplash

Written by Shweta (app user)*

Customer profile at a glance -

  • Age: 35
  • Gender: Female
  • City: Mumbai
  • Average household income: 13 lakhs per annum
  • App usage: Extensive

An app that will help me lose my extra kilos and get back in shape! What could be better than this, right? Err, wrong!

I began my journey with HealthifyMe in December 2021. I took a year-long membership knowing that a weight loss journey needs commitment and consistency. In this next line, I wish I could share my success story and tell you how I have achieved my ideal weight, but I will not, because, sadly, I am not much “healthier” than when I started.

What went wrong for me? - The customer experience HealthifyMe offered.