🎤How is ChatGPT a game-changer for this young HR professional’s workflow efficiency?

Podcast with Dhruhi Jain. How is ChatGPT a game-changer for this young HR professional’s workflow efficiency?

We’re delighted to present the next episode of Down and Dirty and this time, Taapsi is talking to Dhruhi Jain. Dhruhi is an early stage HR professional at Zecruiter Jobconnect and is also the co-founder and MD of MightyMorse, a company specializing in AR and VR.

For Dhruhi, working for a recruitment company entails sending about a 1000 emails on average because, “As a recruiter, you become answerable to everyone, whether it is your client or candidate.”

The tool that came to her rescue? ChatGPT. 

Highlights from this episode include:

  • Challenges before ChatGPT: Dhruhi talks about the challenges she faced in time management, particularly during bulk hiring and when releasing offer letters.
  • ChatGPT in her daily tasks: She shares how she saves hours of manual work by using ChatGPT to create templates and, with a few tweaks, send customized emails to candidates and clients.
  • ChatGPT keywords to find the right candidates: She shows us how she uses ChatGPT to generate keywords and refine her search on job portals like Naukri and Monster.
  • How freshers can benefit from using ChatGPT: Being a few months into her first job herself, Dhruhi has a lot of insights to share that will be useful for any HR newcomer on their journey.

Tune in to the full episode now! 

👋
PS: If you would like to be featured on our show, click here!

Read the transcript

Taapsi 0:00

Hello and welcome everyone to another episode of Down and Dirty. And today I have with me Dhruhi Jain. You are an early stage HR professional. In fact, you are 10 months into your first job. You had apprenticeships before, right? And internships before. So I'm very interested to learn about how at this stage of your career, you're finding utility in ChatGPT, you know what works, what doesn't work and we'll get into all of that stuff. But right now you're with Zecruiters Jobconnect, right? Like that's, that's where you are right now. So, Dhruhi welcome to the show and do you wanna start us off by telling us maybe a little bit about how you got into HR?

Dhruhi 0:41

Fair enough. So, yeah, Dhruhi Jain this side, maybe most of the people are not aware of me. But yeah, Dhruhi Jain and yeah, I started my journey when I was just 19 years old. I started as an HR at that time. And yeah, I'm from the commerce background and I jumped into the IT background. Fortunately because of the lockdown, I jumped to the IT background. I started my journey with some of the corporate companies as an intern, but now I'm in the consultancy. I tell you if you are in a HR industry from the consultancy, quite a pressure, quite a hectic journey. But yeah, it's quite interesting because in the starting of your year, you will gain a lot of knowledge from there. So yeah. And yeah, I'm using quite like last from four or five months, I'm using ChatGPT as well in my journey. And yeah, here it is. And recently I started my own company as a co-founder. And the company name is MightMorse. We are into AR, VR and MR which is new to India right now. So, yeah.

Taapsi 1:46

Very cool. So you have your plate full with your full time job as well as your own founder's journey, right? So tell me what is, at Zecruiters, what does your day to day look like from the time you actually, you know, log in to work whether it's formally, I don't know whether you work from home or not. Can you just take us through what it's like to be with them now for the last 10 months?

Dhruhi 2:08

Ok. Initially, I was not doing work from home, I was there in the Bombay. I was doing my stuff from the company. And yeah, it's quite hectic when you are doing stuff from your company when it is on site. But now I'm doing work from home, last from, 2 to 3 months, I'm doing work from home. And, yeah, how my day starts, like, just wake up and look into the mails. This is how my day starts. And, you know, when you are a recruiter, because I started my journey as a recruiter, slightly by slightly, I'm purely going into the HR part, but I started my journey as a recruiter. And when you are a recruiter and when you are from the consultancy, you are not dealing with one company, you are dealing with a lot of companies, right? And when you are dealing with a lot of companies, a lot of profiles, lot of candidates and lot of emails. Right. And you know, a lot of back to back calls of your clients and your candidates. So yeah, I used to start my day like that, but back to back calls, back to back emails and you have to revert a 1000 emails in a day maybe. And yeah, and I have to figure out, yeah, how I can refer to this email in a day.

Taapsi 3:19

Right. Right. So, ok. So would you say 50% of your day is emails? 50% calls. Is that generally what a normal day looks like for you?

Dhruhi 3:27

Exactly. Yeah.

Taapsi 3:29

Yeah. Ok. So you're basically behind your laptop, you're either looking at emails responding to them or you're taking calls, you mentioned, these are client calls. So maybe they're asking for some follow ups regarding some recruitment needs of theirs. When it comes to emails, what are the types of emails that you have to engage with?

Dhruhi 3:52

Generally, it's all about feedbacks ,when we'll get the feedback, how delay it will be? What is the update on my profile? And it become very hectic for us to provide them update that whether they are shortlisted and more hectic when they are rejected because they're gonna ask for the reason why we are rejected and otherwise they're gonna call me out that why I'm getting rejected, right? So this is how it is like we have to deal with all this stuff.

Taapsi 4:20

So your emails are largely, it seems from employees, potential employees, people who are applying candidates who are applying for these positions and then your calls are with the employers, right? Is that, is that generally how, you know, your email and your calls are.

Dhruhi 4:38

Exactly. It is generally how it is and sometimes it is depend upon the client as well. Generally, like most of the part of my emails, like 70% of, part of my email are from the employees and employers, but 30% is from the client as well when we, we are getting delayed of some profiles. And when we are stuck in between about some like communication about documentation process of my employee. So somewhere I have to engage with the client, but it is I, what I prefer is connecting with the client on email instead of connect with the client on calls. It is much more better than everything.

Taapsi 5:16

And why is that? Why do you prefer it over calls?

Dhruhi 5:19

Because sometimes when I used to write the email, I have to write in my sense, but I'm not getting what they wanted to like revert on that. Right? Then, when I get revert of that, I have to think in my process, then I have to make, it become very lengthy for me. Right? And when, when I wanted to sort that thing, you know, in one day it became very lengthy. So I have to wait for that mail to get like, ok, like maybe tomorrow I'll get a revert on that, right? So it became very lengthy for me. So I prefer calls much more.

Taapsi 5:49

I see you prefer calls over email. That makes sense. It's a much faster process to get something resolved. So, when you, right now you said, ok, you're getting, you know, if 30% are clients and 70% are candidates. So right now. Ok. Not right now before ChatGPT came into your life, how were you managing your time? Like, how are you, are you giving feedback to people or are you deflecting that and saying sorry, it's not in our hands, we are only a consultancy like how are you actually managing the demand for feedback.

Dhruhi 6:24

Actually before it was quite difficult frankly. When a person gets shortlisted, it's quite easy because you have to revert two or three people, right? When a person gets rejected, it quite become difficult because you are hiring in a bulk and you have to reply to about 15 or 20 people in the same time. So it become very difficult for us. And you know, when we have to release the offer letter and when we are hiring in a bulk, sometimes for some niche profiles, we have to hiring in a bulk, right? And when we are hiring in a bulk and it's our responsibility to release that offer later, I have to mention, ok, for this guy, I have to mention this salary, for this guy that will be the designation. And for that, I have to take like maybe maybe a week because I have to make those people to be understand their offer letter in such a manner, right? So yeah, it was quite difficult for me. But when ChatGPT it became so easy because what you have to do, you, the format will be the same. You have to just change the name, you have to just change the salary part. That's it.

Taapsi 7:24

Got it. So, Dhruhi, why won't you do this before? Like why couldn't you have created one template, you know, for even before ChatGPT came and you know, you use the same thing and change the name out and just say, you know, sorry, you know, thank you for applying and you know, blah, blah, blah, blah, blah, like why, why couldn't you have done this before or what were you doing?

Dhruhi 7:43

Actually what happened, like every person having a different kind of interview. Every feedback depends, not for every person I can give the same feedback otherwise they're gonna call me and they're like, ‘OK, I was good in the technical round, what about the communication part? You had mentioned communication part, right?’ So this is how it will be because the feedback depend on person to person.

Taapsi 8:08

OK. OK. OK. OK. And then of course we're gonna get into ChatGPT in terms of how it is helping you because it's still person to person. So I want to know how ChatGPT is making your life easier. But OK, before, before that, however fine. So you have a really, it sounds like a really hectic day. You have your work cut out for you. You're working with multiple clients, this is your first job, 10 months in and it seems like you're thrown into the deep end, you're handling feedback requests and requirements and you're also handling client calls. So you have a plate, your plate full. So in the last 10 months of doing this. What has been the most rewarding part of your work?

Dhruhi 8:47

It's not about the rewarding part. It's like, yeah, somewhere I didn't have that because as I mentioned, I had done some internships. So I was doing internship with the corporate field where it was purely into the IT only, where I was doing internship. So there I understand how they deal with consultancies. So I know how my client will want to deal with me. So yeah, I'm not facing that much, that much of issues. But yeah, it became an issue when you have to handle the amples of client in a one go.

Taapsi 9:23

Got it, and what has been the, where have you struggled the most so far in your work as an HR professional?

Dhruhi 9:32

Just about reverting the mails.

Taapsi 9:35

Ok. So just the workload of, of responding to emails has been, has been stressful.

Dhruhi 9:42

Because you became the answerable person to each and everyone as you are a recruiter, you are answerable person to each and every one, whether it is your client or whether it is your candidate. It become very hectic part when you have to answer there each and every question.

Taapsi 9:55

Got it. Got it. And you, do you make it a point? Are you answering everyone's email or are you answering only a select few?

Dhruhi 10:03

No. It depends like as I mentioned, we have to, if a person is, supposed are having an opening for a particular profile. And if person is not sending me that profile, the person is sending a different profile. Well, I'm gonna revert that. Right. So, yeah, I'm not, only answering to each and every mail but I'm answering the mail which are relevant to my stuff.

Taapsi 10:27

Yes, of course. Yes. Ok. All right. And, tell me about the, the emotional impact of what you're doing because it's one thing to say, yes, I have to sit on the computer, I have to type letters and I have to revert. But there's also, you know, you're dealing with people at the end of the day who want jobs who are stressed out, who are angry, upset. Let's say they don't get a job. How are you, how are you handling that? What has that experience been like for you?

Dhruhi 10:53

Yeah, that is quite like I can say, when you have to deal with the emotional part of a person, it become very, quite hectic and quite responsible part as well because you have to deal with all those people who are not getting job last from 10 months. Sometimes it happens, you have to deal with all those people who are not getting job and you have to deal with all those people as well who are getting offers but making you pull. Right. So you have to deal with all those people and yeah, like, how I'm dealing with that? Yeah, because see we are human beings. We have to somewhere make them understand and we have to show them track and some people who are not getting offer last from 10 months, not doing jobs, sometimes I used to show them track that yeah, this is the track you have to follow because we being in HR, we know what are the tracks a person should follow, right? And sometimes we used to suggest them that, yeah, you have to mention that in your resume so that it can become more attractive to HR and it's gonna revert you in a one go. Yeah, this is how we are handling and sometimes it used to happen. We used to get the sense that that person is maybe saying yes to me that he'll gonna select that, like get that offer and accept that offer, but he's not gonna accept that offer. So we have to deal with all those people and we need to keep that in mind. Yeah, I have to look for another candidate. I can’t stuck on him.

Taapsi 12:27

So a lot of this is also instinct, right? That you're getting better and better at it. Obviously, the more you do it, the more you're able to sense some things even beyond face value, right? So OK. All right. So let's, let's talk about ChatGPT. So for your very, very, very full life, you came across ChatGPT when? Do you remember when you first heard about it or tried it out?

Dhruhi 12:52

If I say I heard about it, I heard about it so long. I guess maybe I was in the graduation part of mine. I heard about that time.

Taapsi 13:00

When was that?

Dhruhi 13:03

I done my graduation last, like in April only, 2023.

Taapsi 13:10

Ok, fine. So you heard about it this year? All right.

Dhruhi 13:14

Yeah I heard about it this year only, like, not this year, maybe in the December only I heard about it. But from January I started to using it because I know like, for an HR using a ChatGPT it's quite beneficial software. Yeah, I had attended some seminars and all the webinars about this ChatGPT. I was like, ok, let's use it. Let's try how it can benefit you.

Taapsi 13:39

So, before using ChatGPT, were you using any other software to help you in your work?

Dhruhi 13:47

No, as I'm from like the last 10 months, I'm in the industry so I'm not using any kind of software. But yeah, now I'm using ChatGPT.

Taapsi 13:56

Yeah. Ok. So ChatGPT is the thing that you're using right now to help you do what you do, correct? Ok.

Dhruhi 14:10

And merely from like Google, before we used to Google it right that yeah, what is happening? And that time I was like, OK, if, if one profile came to me and I'm not aware of that profile, I have to Google it, right? Because it was initial days of my career. But now I'm having a ChatGPT where I have to just mention it, ‘This is the profile, what are the keywords?’ Then ChatGPT will gonna automatically give me the keywords, right? So this is how ChatGPT is helping me. In the recruitment industry, I can say ChatGPT is helping us a lot.

Taapsi 14:38

A lot. OK. OK. I see. So OK, you came across it, you started using it in, in Jan, you said of this year itself. And when you first gave it a shot, you attended some seminars in order to learn more about how to use it. Do you remember some of those seminars? Like what resources did you fall back on in order to discover what ChatGPT can do for you?

Dhruhi 15:03

Yeah. So that time in a seminar when I was initially, I had attended that seminar, I was just attending it just to look at how AI used to work. Because already I was initially, I was there in my career. It's been just two or three months. I was there in career and I never thought of that that I was gonna use AI, I was just focusing upon myself how I have to be like inner Dhruhi. So then I was just scrolling and I was like, OK, let's attend a AI seminar. When I was attending the seminar, I get to know, OK, this is how you can use the ChatGPT. And what was my first shot? I was just typing one thing that how HR profile looks like on Linkedin. That was my first shot.

Taapsi 15:55

OK. So what should an HR profile look like on Linkedin was the prompt, something like that was the prompt that you gave?

Dhruhi 16:01

Yeah, exactly.

Taapsi 16:03

And then what did you, when you got a response back, what did you think?

Dhruhi 16:07

Frankly when I was initial days of my career, I, my LinkedIn profile was not that good even though now my LinkedIn profile is quite premium but that time it was not, not that good, but from ChatGPT I get to know, OK, you have to update your profile like whatever, we can say that update section where we have to talk about ourselves. That section, you have to update that, that time I get to know, OK, let's do it right now and let's update there and like whatever you can mention you have to mention. And that points I remember from the ChatGPT yeah, I have to mention these and these points not about your graduation, you have to mention what you are doing right now. And that time, what I was used to mention my graduation part, not about what I am doing right now. So that thing I came to know from ChatGPT.

Taapsi 17:04

So you were instantly able to get help from ChatGPT and apply it because it gave you some ideas, some suggestions, you went on to LinkedIn and you went ahead and did it, right? So do you remember the webinar that you attended the AI webinar? Was it a person? Was it an institute? Was it through a platform like Coursera, Udemy? Where was it?

Dhruhi 17:27

As of now, I don't remember the webinar, but it was it was just, I guess, I think there was two people, it was held by them and it was just about something else they were talking about but they were relating from ChatGPT.

Taapsi 17:46

And where did you learn about it? This webinar, you know the webinar to teach you about it? Where, how did you come across it?

Dhruhi 17:54

Linkedin, linkedin is the best platform. Like what I can see, LinkedIn is the best platform where you are, where you just wanted to talk about webinars, where you wanted to talk about seminars and where, where you want to talk about podcast. So LinkedIn is a platform where you'll get to know each and everything and you know, like on LinkedIn, sometimes we have to find out, I see right now whether I have to look what is the webinar is like right? Right. But on LinkedIn, LinkedIn will give us notification about that this is the webinar is going live, right? So we can attend it right away.

Taapsi 18:31

Got it. Understood. OK. So you are someone who you have your email open, but it seems like you also have LinkedIn open because that is a space where you are keeping your profile up to date, attending webinars, right? Like getting notifications that's happening on LinkedIn. OK. All right. So you got into ChatGPT, loved what it threw up to you, you know, like around, you know, updating your LinkedIn profile, you said great, I'm gonna keep working on it, keep giving it a shot. So now let's talk about it. You are inundated with emails and you are thinking to yourself, I want to use this amazing new tool and make my life easier. How does ChatGPT make your life easier today?

Dhruhi 19:09

Ok. So if I talk about ChatGPT making my life easier, let's talk about email only. Yeah. What I used to do is like if I am putting any mail, OK? If I'm just for an example, I'm going to make a mail for the people who are getting rejected, and this is the reason of getting rejected, okay. I just command to ChatGPT that this is the name of a guy and he's from this organisation, he's getting rejected because of such and such reason. ChatGPT will gonna give me output with the format. Now, I'm having a name of a person and I'm having a feedback as well. What I'm gonna do is I'm gonna take it from there. Maybe sometimes I have to like update it a little bit or maybe sometimes not because ChatGPT somewhere want updation as well. Because you can’t look at like, yeah, that is from the ChatGPT, right. So you have to make an updation as well and when I have to look for the, another guy for the same feedback and for the same name and for the same organization, maybe not from a different organization on that command only I am gonna tell to ChatGPT, make it correct, now the name is this and the organization is this and the format will be the same. ChatGPT is gonna revert me on that.

Taapsi 20:44

Got it. So, so help me understand something because this is something I, you know, I, I'm learning about from you. So I understand it creates a template, it has the name and you can copy paste, make a few modifications so it feels, sounds like you and you send it out and now there's this other candidate who is being rejected on the same or similar grounds and you just tell her to change the name, keep everything the same. So now my, my thought to you is I mean my question to you is what, why couldn't you do this without ChatGPT? Which means if you, of course, creating the template once will take time, you're right, right. You have to take a longer. But were you using, I guess, let me rephrase the question. Were you using templates before, where you say it's the same format, it's five people who are being rejected for the same type of thing toh mai ek template banati hun [Trans.: let me make one template] and I'll change the name out and send it. Were you doing anything like this before?

Dhruhi 21:42

It is quite easy to do that, but sometimes depends upon organisation. And like I told you I'm from the consultancy, so it depends upon organization to organization, I can't like make a 1000 of template because we used to deal with not with the one client, we used to deal with a 13 or 14 client in a day, right. So I can’t make these old template, I can't look into each and every template and simultaneously for 13 like companies, 13 maybe people are getting rejected.

Taapsi 22:17

So then would you say then in ChatGPT when you use it, it's, it's you're able to generate new content very fast, which means it's less about the templates because like you said, if you're working with 13 people, you may not be able to use, one is pharma and the other one is ed-tech, let's say, right? So you can't use the same template matlab in ChatGPT what you're using it for is not only templates and saying swap the name out but also different industry outputs.

Dhruhi 22:48

Yeah, Yeah.

Taapsi 22:48

OK. So this is one thing where you said, OK, I'll create one and then say please change the out, keep everything the same. Any other, any other examples of where you, you or how you're using ChatGPT?

Dhruhi 23:01

Another example is like, yeah, sometimes in a recruitment industry what it used to happen, we used to like, I'll tell you about freshers who are joining the recruitment industry. Sometimes they are not aware of the keywords to use in a recruiter portal that is like, Naukri we are having, Monster we are having.

Taapsi 23:26

To post jobs right?

Dhruhi 23:28

Yes. Yeah. It's not about post job as well. We have to find the CVs as well, we have to find the candidates. So that used to happen in this kind of platform, Naukri, Monster. OK? Sometimes, not sometimes, every time we have to put some keywords related to that industry. OK? And as a fresher, sometimes people are not aware of those keywords because I remember when I was fresher, I got one profile of SAP, OK? SAP HR and that time I was aware of SAP, but I was not aware of what does SAP HR looks like. So that time, like in the month of January or February, I guess I was just putting it on ChatGPT, SAP HR profile keywords. And it was giving me keywords for the Naukri portal so that I can use it in the Naukri portal and I can find the candidates, very relevant candidates I can say.

Taapsi 24:25

So you were happy with the quality that you could get out of the suggestions that ChatGPT gave you on keywords?

Dhruhi 24:32

Yeah, quite happy with them.

Taapsi 24:36

Ok. That's great. So, let's do a share screen and let's see, you know, however you wanna take us through it, you wanna do something live or you wanna show us something that you've done. I will leave it up to you.

Dhruhi 24:49

Ok, let me do that. I hope you can see that Taapsi.

Taapsi 25:00

Yes, I can.

Dhruhi 25:01

Ok. Fair enough. So let's do it. Assume that a person is from the BFSI industry, ok, is not aware of what it is zonal head. Because the zonal head is one of the lead profile, topmost level of profile and a fresher is not aware of what is zonal head. OK. So what I'm gonna do is…OK, so this is how it is showing me the keywords, see, customer centric approach, leadership skills, prospect for collaboration, strategic planning. And these are all our keywords we can see in candidates’ CV right, zonal head, real estate, sales and marketing. See I didn't mention sales and marketing but ChatGPT is aware of that zonal head is from sales and marketing, right? This keyword maybe fresher is not aware of that how zonal head is, how zonal head looks like whether he or she is from sales marketing department or not. So this is how ChatGPT is giving us keywords and these kind of keywords we use.

Taapsi 26:47

Got it. So let's say you got this and then what would you do with this information? So you receive this and then now what?

Dhruhi 26:57

So now what we can do is, we can open Naukri portal, we can mention all these keywords in the Naukri portal and we're gonna see, what we can do is we can highlight this keyword like zonal head because I'm finding for a zonal head, I'm finding for a real estate company zonal head. So I'm gonna like highlight these kind of keywords and I'm gonna find out the CVs okay. When I'm gonna put this keyword, I'm gonna find out, I'm gonna find the relevant CVs because these keywords are very related to the zonal head keywords. Likewise, if I'm from IT industry, I'm a Java developer, so I'm gonna put Java, C++, C javascript, this kind of keywords I'm gonna use in my technical skills, right? And if I'm putting that keywords in the Naukri portal, I'll get the relevant CVs according to that.

Taapsi 27:44

Right. Right. OK. And let's say you put this in and if you weren't really happy with the output or let's say you it's still very broad, right? What else would you do with ChatGPT to make the search tighter or more relevant?

Dhruhi 28:02

I'm just making it my friend and let's make it short.

Taapsi 28:07

Okay.

Dhruhi 28:16

This is how I used to work with ChatGPT.

Taapsi 28:21

OK. This is helpful. OK. Understood. OK. All right. So this is one, this is keywords related. What, what's another thing that you can give us an example of that you may have used.

Dhruhi 28:35

OK. Fair enough. Let's talk about. OK, let me open a new chat. Let's talk about we're gonna form a offer letter for a candidate. OK. And with blah, blah or salary. OK. And he has to join the organization from that week, We're gonna make an offer letter and simultaneously we're gonna make an offer letter for another kind of industry as well. This one I am gonna make for IT industry and simultaneously, I am gonna make it for the Finance industry. OK? This is what my offer letter looks like.

Taapsi 29:35

And so what would you, what would you do with this now that, would you copy paste it, you said you, you may tweak it. What would you look at here?

Dhruhi 29:44

Ok. So as of now, I'm not gonna copy paste it because we never use this kind of things in our offer letter, used to start with congratulation, greetings and stuff, right? And yeah, I'm gonna use these because yeah, it's kind of prompt because I'm having a proper basic salary structure over here, employment type, reporting time and everything. Everything very specified. So I'm gonna use these. Maybe I'm not gonna use the job description part because that had already been told to like my candidate in the interview. So I'm not gonna use the job description part instead of that, I'm gonna use the responsibilities, what are the responsibilities they are going to taking care of. Compensation and benefits, yeah, here the ChatGPT has given us a like in a specified manner, what are the compensation and benefits? And yeah, if I'm not giving a health insurance coverage, I'm not gonna use it obviously. Yeah, and employment conditions, yeah, it depends upon company, as I said, it depends upon company to company. For an example, I had given you before also that example that if I'm not working with IT company, the different kind of documentation process, different kind of conditions they have. So, here I can change my see, I can mention it again in ChatGPT that I have to change my employment conditions part. So let's put it like, OK, now, it has totally changed.

Taapsi 31:25

Yeah, this is amazing.

Dhruhi 31:28

So it is giving us now NDS where it is telling us not to share the password, data protection is over here. So this is how it works, ChatGPT is quite helpful.

Taapsi 31:40

Got it. Yes, absolutely. I can see that. Ok, so let's stop the share screen now. And I wanted to ask you, is there anything that, that you don't find it helpful in or where you would not use ChatGPT as part of your day to day work?

Dhruhi 31:58

Yeah. I'll probably not gonna use ChatGPT when I'm talking to my manager because my manager will get to know, right? And sometimes people use, it is happening in social media platform when people are not able to see you, they are using ChatGPT and you're not being able to understand that right? But my manager will get to know, I'm not gonna use ChatGPT when I'm talking to a person who is aware of it.

Taapsi 32:26

So when you say talking, what do you mean by talking, chatting with your manager or emailing your manager?What do you mean by that?

Dhruhi 32:32

Most probably emailing with my manager because my manager know how I used to work, where I'm working, right? So I'm not gonna use ChatGPT while emailing to my manager.

Taapsi 32:43

Got it, got it because that person would know, your manager might know that you actually put this into ChatGPT and written a very nice, tight email. Ok. All right. Fair enough. Any other place where, you think you might not use it?

Dhruhi 32:59

Let's talk about it now, like when I have to make person, sometimes it used to happen when, we are putting any rejection mail to some candidates and they are reverting me back that I want a proper feedback on my profile, where I was lacking, if you can help me out, that time I'm not gonna use ChatGPT because ChatGPT will gonna tell me the things which are not, maybe not specified and which are quite logical, right? But I have to bind that person in an emotional manner too. So I'm not gonna use ChatGPT at that time. Maybe I'm gonna use my mind and my emotions and I'm gonna put that things in that email, in such a manner that a person get consoled and also get a direction to work upon.

Taapsi 33:48

Ok. That actually makes a lot of sense that for a lot of personalization or emails that require, you know, more personalization that you would write that on your own. OK, Dhruhi, this was fantastic. My gosh, I got a, you know, I got a glimpse into how you work and how you use ChatGPT and I wanna thank you so much for taking the time to share this because I know anyone else who's starting in this position, let's say they might look at your suggestions and your ideas and your use cases and think, ‘Wow, I, I never thought of using it that way and this is how I might give it a shot.’ So, yeah, have a wonderful Saturday and thanks for taking the time out. You should be relaxing on a Saturday afternoon, but here you are doing a podcast with me and I wish you well.

Dhruhi 34:33

And yeah, you are handling with a lot of rain right now, I guess so. Yeah, I wish you well with rain now.

Taapsi 34:41

Yes, thank you, yes, we should all try to stay as dry as possible.

Dhruhi 34:43

Because now like weather is quite not helpful but quite restful for us.

Taapsi 34:53

Definitely. Thanks so much.

Dhruhi 34:55

Thank you so much, Taapsi. Having me here, it's been a great like conversation with you where I get to know about myself, what I am doing. Sometimes we never used to understand what we are doing because we are not that much free to analyze sometimes that what we are doing in our day to day life. But through your

podcast, I get to know, ok, I'm doing that much of stuff and I get to know that much in that 10 months of journey.

Taapsi 35:21

Yes. Exactly. That is why this was so great because there's so much that you have learned already in 10 months and you're continuing to learn in order to do your job better. So that's fantastic. Thanks again.

Dhruhi 35:32

Thank you so much. Have a nice day. You too. Bye bye.

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